Chapters:
(Click on any chapter to go directly to that part of the article)
App User Guide & F9000 ON Key Manual Download
App Main screen
Once you’re on the app main screen, you can see 4 tabs at the bottom:
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1 Tab "Sites"
Every time you need to access a site, you must go to the Tab “Site” and search the site you need to log on to.
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To search a site, click on the magnifying glass icon (1).
Start typing the number or the name of the site you’re looking for (2). You can also search by the legacy site ID.
The results will show under the “Country” box. Click on the site you’re interested in. (3)
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Once you chose the site, the app will bring you to the site details page, where site information will be displayed, including a map view with the site location.
You will see a button to “LOG ON SITE” and, in case you are registered in LSA management system as an installer, a “LOCKS ON SITE” button.
1.1 Log On Site
After pressing the “LOG ON SITE” button, the Work in Progress screen (WIP) will appear, with different options.
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NOTE. All Site Access procedures to enter the sites will remain the same (SMS, callings to NOC…). Log On procedure is an additional step to the existing process. This step is mandatory to access the site, and will be monitored by Vantage Towers.
1.2 Update Key (Key Synchronization)
The option “Update key” will allow you to synchronize your key, uploading to LSA the previous access events and receiving the last permissions available in the system.
The key update will also allow you to assign a key to your user, whether if the key is assigned to another user or it’s not. These auto-assign features allow key sharing in Vantage Tower system.
To start a key validation, click on “Search”. Please note that to be able to perform the validation of a key, you need to allow the app to access the Bluetooth of your phone, and it must be turned on.
When the app will ask for it, press the button of your key. IMPORTANT: Make a short press, if you hold the key button several seconds you will perform a battery test, but the Bluetooth won’t activate.
The validation will begin and will execute without further actions needed from you.
You will know the validation is finished when you will see a green symbol displayed and the confirmation message saying the key has been activated.
NOTE: You can also validate your key from the “Synchronize” tab in the Main Screen (see Tab “Synchronize”)
It is also possible to overwrite existing rights from an already assigned EndUser to a key. Procedure starts the same way as the normal synchronisation. During the process the app recognizes if a key is already assigned. Therefore, it asks if you want to overwrite the existing user. If you confirm the key will be released. Another message appears where the system says to you that you need to synchronize the key and assign it finally to you.
1.3 Offline mode
If configured in the system, some Keys can be validated offline in case of no data connection or server unavailability.
These keys can renew the existing permissions stored in the key when performing an offline validation, during a preset period from the last online validation. No additional permissions will be granted during offline validation.
Once the offline validation period is expired, no additional offline validations will be allowed until an online validation is performed.
During the validation, if the server cannot be reached, the app will ask for a PIN in order to perform the offline validation:
- If the PIN is correct and offline validation period is not expired, offline validation will be allowed, extending the validity of the key according with the key profile, and with the same permissions.
- If the PIN is correct but the offline validation is expired, offline validation will not be allowed, asking the user to perform an online validation.
- If the PIN is wrong, the offline validation will not be allowed. If the User insert a wrong PIN several times, the offline validation will be temporarily blocked.
PIN is personal and can be used with the keys already assigned to the user. Users will receive their PINs by email when the offline mode is activated, receiving an email notification every time the PIN is changed.
IMPORTANT. Offline validations are only for emergency cases and cannot be used as a normal procedure. Offline validations will be tracked by Vantage Towers administrators. A misuse of this feature may result in deactivation of the user as well as prohibition of entry to Vantage Towers sites.
1.4 Report Hazards
This functionality allows to send notifications to VT local managers regarding issues and hazards founds in the site.
In order to report a hazard:
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An automatic email notification will go to VT designed responsible who will take further action.
1.5 Log Off Site
Once the user presses the Log Off button, the Work in Progress screen (WIP) will be closed, finishing the on-site process.
NOTE. All Site Access procedures to leave the site will remain the same (SMS, callings to NOC…). Log On procedure will be additional to the existing process. Logon process is also mandatory to access the site, and will be monitored by Vantage Towers
2 Tab "Key chain"
Key chain Menu shows a list of all the keys that are in your name on the selected system, informing about Key name, status, battery level and expiration date.
You can also access to the history of the key (related to the user), and by clicking on a key you can see its details.
2.1 Lost a Key?
If you have lost your key, you can it on the app, informing the administratosr about it and avoiding any other user to use this key.
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The app will ask you the reason to disable the key.
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If you confirm LOST KEY?, a message will appear saying the key is suspended, and the key status will change to Blocked.
- If you want to Reactivate the key, the app will lask for a confirmation and when you validate it, a message will appear saying the key has been reactivated. The status of the key will change to Non Synchronized and the key will need to be synchronised with the system, as explained in chapter 3.3, to receive its access right and work normally.
2.2 Release Key
From key details, you can release a Key to remove all the permissions in the key. It will be specially usefull in case of shared keys.
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The app will ask you to synchronize your key. This proceess is mandatory in order to remove the permissions stored in the key.
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When the syncronization process is done, the key will no longer appears in you key chain, and will be also unassiged to you in the system.
- If you you need to use again the key, you just need to syncronize again your key, as explained in chapter 1.2 Update Key (Key Synchronization).
3 Tab "Synchronize"
Synchronize Menu will give the oportunity the users to have access to the key validation process even when they are not in site (and therefor cannot due the Log On process.
The operation of this functionality is analogous to that explained in chapter 1.2 Update Key (Key Synchronization).
4 Tab "My Account"
The tab “My Account” will allow the users to manage their data in the APP, letting the users to Sign out from the app (1), or even deleting their account (2). Users than delete their account must start all the enrolling process again if they want to use the system to update their Vantage Towers keys.
Note. OneView account needs to be managed directly on Oneview app.
App User Guide & F9000 ON Key Manual Download
You can download the complete user guide of the app "MyLocken for VT" and the manual of the F9000 ON Key from the links below: